Complications Clinic - ultrasound image

Aesthetic Complications Clinic

Trusted Aesthetic Support

 

Expert Support for Correction or Dissolving of Unwanted Dermal Fillers and Wrinkle-Reduction Treatments

 

The Aesthetics Complications Clinic at our Copthall Avenue location in London, provides specialist assessment, management, and treatment for patients with unwanted results following cosmetic procedures at another clinic

Led by experienced medical aesthetic practitioners, our clinic draws on The Academy Clinic’s extensive expertise to offer a trusted, medically led service for filler dissolving or treatment correction.

 

Why We’ve Introduced This Service

At The Academy Clinic, patient safety and clinical excellence come first. We recognise that complications and unwanted aesthetic outcomes can occur and that patients want access to a clinic they can trust if they find themselves in this scenario. 

Our expert team provide reassurance and support to patients through safe, ethical, and effective care.

 

Arrow Arrow Arrow Arrow
Patient consult Patient receiving ultrasound Lip filler dissolved Patient consult

Important information before booking

The Complications Clinic is an outpatient service providing assessment, diagnosis and treatment for complications relating to non-surgical cosmetic procedures.

The service is not suitable for patients who require urgent emergency care, acute hospital assessment or specialist inpatient management. This includes, but is not limited to, suspected anaphylaxis or severe allergy, vision loss, suspected stroke, severe infection including periorbital or orbital cellulitis, osteomyelitis, airway compromise, severe bleeding, or sudden clinical deterioration.

If any of these symptoms or conditions are suspected, please access emergency services immediately by calling 999 or attending A&E.

Who the Complications Clinic can help:

  • Patients with unwanted dermal filler results
  • Overfilling or asymmetry
  • Concerns following wrinkle-reduction treatments
  • Patients unsure what product they have received
  • Patients treated elsewhere

Appointments

Our Appointments are completely private and designed for patients seeking expert medical support following filler complications, overfilling, asymmetry, or other unsatisfactory aesthetic results including wrinkle reduction treatments performed at another clinic.

Each consultation includes:

  • Detailed assessment of the affected area

  • Professional advice on the safest course of action, such as filler dissolving or corrective treatment

  • The option to add ultrasound imaging for enhanced precision, allowing clinicians to visualise filler placement and guide treatment safely and effectively

  • Patient receiving treatmrnt
  • Patient receiving a consultation
    • Aesthetic Complications Consultation

      Our Aesthetic Complications Consultation provides expert assessment and personalised advice following an adverse or unsatisfactory treatment outcome.

      Your appointment includes ultrasound imaging for a more detailed analysis, allowing our clinicians to visualise filler placement and guide safe, effective corrective treatment where required. Consultation price goes towards initial assessment.

      ServicePriceDuration
      Consultation + Ultrasound assessment£25060 minutes

       

       

    • Filler Dissolving

      Sometimes dermal filler doesn’t give the results you hoped for. We offer consultations to discuss the options for removal of dermal filler, whether you’re experiencing lumps, asymmetry or migration, or simply want to reverse previous filler treatment, we can help.

      Following a thorough assessment (with ultrasound if needed), treatment is carefully administered into the treatment area, with results often visible within 24-48 hours. Some cases may require repeat treatments to achieve complete dissolution.

      ServicePriceDuration
      First area£450Up to 1 hour
      Each additional area+£10015–30 minutes extra

       

       

    • Wrinkle Reduction Treatment Assessment & Correction

      Our wrinkle reduction treatment assessment and correction service provides expert evaluation, with the option for corrective treatment if you are unsatisfied with your results.

      Corrective treatment is subject to a consultation. 

      ServicePriceDuration
      Consultation Only£100Up to 30 minutes
      Correctional Treatment (first area)+£100Up to 30 minutes
      Additional Areas+£50 per area15-30 minutes

       

    • Review Appointments

      After your initial Aesthetic Complications Consultation, patients can book a follow-up review to monitor progress, assess healing, or discuss further treatment options.

      ServicePriceDuration
      Dermal Filler Review£10030 minutes
      Wrinkle-Reduction Review£5015 minutes
    Cross icon Cross icon Cross icon

    Elective Dermal Filler Dissolving

    During your consultation, your practitioner may recommend dissolving existing dermal filler. This treatment uses an enzyme called hyaluronidase to break down hyaluronic acid fillers so they can be naturally absorbed by the body.

    Hyaluronidase is commonly used in aesthetic medicine to safely remove or adjust hyaluronic acid–based dermal fillers. Not all fillers can be dissolved, depending on the material used.

    What to Expect

    Before treatment, a small skin test may be performed to check for sensitivity. Local anaesthetic may also be discussed to ensure your comfort.

    Hyaluronidase is mixed with saline (and sometimes local anaesthetic) and carefully injected into the areas containing filler. In some cases, ultrasound imaging may be used to help locate the filler.

    The filler begins breaking down quickly, although swelling may temporarily mask the final result. Occasionally, more than one session may be required to achieve the desired outcome.

    After Treatment

    It is normal to experience:

    • Tenderness, swelling, or bruising at the injection site

    • Temporary swelling that may increase for several hours or the following day before settling

    • A feeling of dryness or reduced volume initially, as hyaluronic acid naturally present in the skin may also be temporarily affected

    Your body typically restores natural hyaluronic acid within around 72 hours.

    If you wish to have filler re-treated, we recommend waiting at least 2 weeks (ideally 4 weeks) before reassessment.

    Risks to Be Aware Of

    Please inform your practitioner if you have a known allergy to bee or wasp stings, as hyaluronidase has similarities to these venoms.

    Possible risks include:

    • Allergic reactions

    • Swelling or tissue trauma

    • Infection

    • Incomplete dissolving or residual asymmetry, which may require further treatment

    • Unpredictable aesthetic outcomes

    Your practitioner will discuss these risks with you before treatment.

    Aftercare Advice

    For the first 24 hours after treatment:

    • Avoid touching or rubbing the treated area

    • Avoid makeup, skincare products, lip balms, or SPF on the injection sites

    • Avoid alcohol, aspirin, ibuprofen, and strenuous exercise

    • Avoid saunas and steam rooms

    • Avoid smoking where possible to support healing

    If needed, you may contact the clinic to arrange a review appointment or additional dissolving treatment.

    OUR ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

    • What Happens During My First Appointment At The Complications Clinic?

      Your appointment will begin with a detailed consultation and assessment of your concerns, including an ultrasound assessment where appropriate. Our clinicians will review your medical history, discuss your previous aesthetic treatment and assess the affected area. Following your assessment, we will recommend the most suitable next steps, which may include treatment or further investigations.

    • I Don’t Know What Product Or Treatment I Have Had. Can I Still Book?

      Yes. We are happy to see patients who are unsure which treatment or product they have received. During your consultation, our clinicians will assess your concerns and advise on the most appropriate approach.

    • Can All Dermal Fillers Be Dissolved?

      No. Not all dermal fillers can be dissolved or removed. Hyaluronidase can be used to break down hyaluronic acid (HA) fillers, but it is not effective for all filler types. Permanent fillers, including silicone, Polyalkylimide and PMMA, cannot be dissolved using hyaluronidase.

    • Do I Need To Have Been Treated At The Academy Clinic To Attend?

      No. The Complications Clinic supports patients who have experienced concerns following aesthetic treatments performed at another clinic or practitioner.

    • Do You Treat Complications Following Treatments Performed On The Body?

      The Complications Clinic predominantly specialises in facial (face and neck) aesthetics. If you are seeking advice following a treatment performed elsewhere on the body, please contact us before booking so we can assess whether our service is suitable for your needs.

       

    • Do You Treat Complications Following Surgical Procedures, Permanent Implants Or Dentistry?

      No. The Complications Clinic provides assessment, diagnosis and treatment for complications relating to non-surgical cosmetic procedures only. We do not offer consultations for surgical procedure outcomes, permanent implants or dentistry.

    • Can You Help With Complications Following Medical Botulinum Toxin Treatment?

      If you are seeking advice following a medical botulinum toxin treatment, please contact us before booking so we can assess whether this service is suitable for your needs.

    • How Do I Book an Appointment?

      Patients can book private appointments online by selecting London Copthall here.

    • Who Will Administer the Treatment?

      All treatments at the Complications Clinic are carried out by an expert medical practitioners. Each clinician is highly experienced in managing aesthetic complications and also train other medical professionals, ensuring that your care is both safe and guided by the latest expertise.

       

    • Will I Need a Skin Test Before a Dissolving Treatment? 

      Yes, all new patients will require a skin test in their consultation prior to having their dermal filler dissolved.

       

    • What Symptoms Should I Be Concerned About?

      Please contact Aesthetics Referral Centre urgently if you experience:

      • Increasing or severe pain
      • Worsening swelling
      • Changes in skin colour
      • Signs of infection
      • Visual symptoms or changes in vision
      • Any rapidly worsening symptoms

      If you are unsure whether something is normal, please contact us for advice.

    • How Soon Can Corrective Treatment Be Done After Wrinkle Reduction?

      For wrinkle reduction treatments, additional treatment on a different area can be performed on the same day; however, if a correction to the same area is required, it is recommended to wait a minimum of two weeks to allow the initial treatment to fully settle and achieve optimal results.

       

    • How Long is Recovery After Filler Dissolving?

      Recovery after filler dissolving is usually quick, with most patients experiencing only mild swelling, redness, or bruising at the treatment site for 1–5 days. Most normal activities can be resumed immediately, but it’s recommended to avoid strenuous exercise, heat exposure, or facial massages for the first 24–48 hours to minimise swelling and bruising.

      Your clinician will provide personalised aftercare advice based on the area treated and your individual response.

       

    • What Symptoms Are Commonly Seen During Recovery?

      Depending on your condition and treatment, it is common to experience:

      • Swelling
      • Bruising
      • Tenderness
      • Mild redness
      • Temporary discomfort

      Your clinician will explain what is expected in your individual case.

    • Can The Aesthetic Complications Clinic Guarantee a Particular Outcome?

      No, every patient and every complication is different. Our clinicians will provide evidence-based recommendations and support, but outcomes cannot be guaranteed. Multiple appointments may be required in order to receive the appropriate care and treatment plan.

    FAQS FOR Aesthetics Referral Centre Patients

    • What is the Aesthetics Referral Centre?

      The Aesthetics Referral Centre is a specialist service that supports patients who are experiencing concerns or complications following an aesthetic treatment.

      Our experienced clinicians provide assessment, advice, treatment recommendations and ongoing support to help patients navigate their recovery safely and confidently.

    • What Happens After My Appointment Is Booked?

      Once your appointment is confirmed:

      • You will receive a confirmation email.
      • You may be asked to complete a medical questionnaire.
      • You may be asked to upload photographs before your consultation.
      • Your referral information, including any photographs provided, will be reviewed by the Aesthetics Referral Centre clinical team ahead of your appointment.

      This helps us prepare for your consultation and provide the most appropriate advice.

    • What Should I Bring To My Appointment?

      Where possible, please bring:

      • Details of previous treatments
      • Information about the practitioner or clinic who performed the treatment
      • Any treatment records you have available
      • Details of any medications you are taking
      • Previous photographs if relevant

    • What Happens During My Consultation?

      Your clinician will discuss:

      • Your concerns and symptoms
      • Your treatment history
      • Any previous interventions
      • Your medical history
      • Possible causes of the issue
      • Recommended next steps

      A personalised management plan will be discussed with you.

    • What Happens After My Consultation?

      You will receive:

      • Information about your treatment plan
      • Recovery and aftercare guidance
      • Information about symptoms to monitor
      • Details of how to contact Aesthetics Referral Centre if you have concerns

      Where appropriate, follow-up reviews may be arranged.

       

    • Will Aesthetics Referral Centre Contact Me After My Appointment?

      Yes, depending on your individual circumstances, the Aesthetics Referral Centre team may contact you following your appointment to review your progress and ensure you are recovering as expected.

    • Where Can I Access Updates About My Appointment?

      If you need assistance accessing your account, please contact the clinic.

    Discover more

    An image of a woman receiving botox treatment

    DISCOVER TREATMENTS

    An image of a woman on a handheld phone

    TREATMENTS PRICELIST

    JOIN THE COMMUNITY

    Receive the latest updates on Training Clinic dates, availability and new treatments news and information.

    EnglishenEnglishEnglish